Terms & Conditions
Here are the terms and conditions of using this website or our services, interacting with our representatives, or transacting with Academic Editors. Please read these terms and conditions very carefully as these form a “legally binding agreement” for visiting this website, using our services, or consulting with our representatives.
Academic Editors reserve the right to change, update, or modify these terms and conditions. Continuing to use our services before or after modification of terms and conditions, you agree to the latest version of these provisions at the time of use.
1.1 At Academic Editors, we offer the services of our qualified experts aiming to assist our clients in editing and proofreading their drafts perfectly. Academic Editors is not responsible for the misuse of our edited work nor do we guarantee good grades for the submission of our provided work to any academic institution.
1.2 It is the responsibility of the client to ensure that there are no legal restrictions according to the university guidelines to avail our editing and proofreading services.
1.3 By opting to use our services, the client agrees that there is no involvement of Academic Editors, its representatives or employees in this decision.
1.4 Our representative will never ask for your age. If the user is a minor, it is his/her responsibility to seek the parents/guardian’s permission to coordinate with our representative or share personal data. Moreover, if the parents/guardians believe that the minor has shared personal information without their consent, they may contact us.
1.5 It is a significant violation of this agreement to share incorrect or false information.
2.1 The client must provide correct contact information; email address and phone number. There may be need to contact you for clarification or guidance, while your order is in process. Failing to contact can lead to late delivery for which the client will be solely responsible.
2.2 Your order will only be processed once the payment has been confirmed. Plus, the company does not intend or allow to share the information of the client with the editor.
2.3 There are no discounts once the order has been confirmed and payment has been made. Therefore, the client must fill the form carefully. There are compensations for failing to use the discount code correctly.
2.4 Orders are processed based on the instructions provided by the client. If there is any missing instruction, the client will be responsible for the consequences. Moreover, the revisions cannot be placed for instructions that were missing. Revisions can only be placed if there is any deviation from the initial instructions provided by the client. For deviating instructions, the client will have to pay additionally.
2.5 Expert editors at Academic Editors use relevant information from sources like journals, interviews, books, newspapers, and publications. If the client has specific instructions regarding the use or limitation of sources, he must mention them while placing the order. Any such information will be counted as additional instructions later on and will require additional payment.
2.6 The client must mention the correct academic level while placing the order. Otherwise, the client will be responsible for the deviated work. In such cases, the clients must coordinate with our representative at the earliest so that the instructions can be corrected. However, if the work has been completed or is half done, there may be additional payments required to revise it.
2.7 Our experts use a messaging system to communicate with clients. It is the responsibility of the client to respond on the messaging system if any query has been raised by editor or representative. Therefore, we suggest that the client should keep on checking the messages at short breaks. If the client fails to respond timely to the messages, he will be responsible for the late delivery.
2.8 At Academic Editors, we ensure that the orders are correctly placed. However, no order is processed or completed with the wrong or inconsistent details. Moreover, writing descriptions, incorrect products, short deadlines, and deviated revision instructions will require additional charges. You will be asked for approval before applying any additional charges.
2.9 The client should be in contact with the Support Team and pay attention to the order’s progress. Possible updates include the following:
2.10 We accept requisitions for draft delivery if the order is not placed on urgent basis like 3 to 48 hours.
3.1 At Academic Editors, we aim the optimum satisfaction for our clients. However, we do not take responsibility if the client fails to download the correct files, set spam filters, share the correct email, or connect to stable internet connection. Our support team will still be available to assist and guide.
3.2 If the client fails to download the file that was delivered to him on time, the company will not be liable. There will be no refund for such issues on the client end that are beyond our control.
4.1 At Academic Editors, we strive to protect the customer’s billing and personal information to eliminate the risks of fraud. The entity, along with banks, merchants, and other authorities, is obliged to protect a customer’s credit card information. As our business model is completely online, there will be no hand-written signatures on the receipts.
4.2 The client may be asked for the following information for verification purposes only:
The client will be liable to provide the correct billing information. Failing to provide the correct billing information for verification or declined payment will result in holding of the order. The order will only be processed once the payment has been received.
5.1 Academic Editors reserves the right to cancel an order at any point when there is a lack of communication or cooperation from the client end. It may also be cancelled if there is a doubt or suspicion of any fraud. There are no refunds in such cases. If the client requests, the company may investigate each aspect separately to come up with a final decision.
6.1 At Academic Editors, we offer free revisions considering the satisfaction of our clients. The clients may place as many revisions as they like within 14 days from the time of order delivery. After 14 days of delivery, the client can still place revisions with additional payments.
6.2 The revisions are processed for free during the 14 days period. However, if the revision instructions deviate from the initial instructions, the company has the right to deny the revision request or ask for additional payments.
7.1 At Academic Editors, the completed order is passed through several quality assurance tests which also include checking its originality. We use Turnitin – a premium tool for checking plagiarism.
7.2 The client has the right to ask for the plagiarism report with the final file without any additional charges. However, we will not provide Turnitin reports with revisions.
8.1 We ensure that the specific guidelines provided by the client are followed proficiently in the work while promising on-time delivery.
8.2 At Academic Editors, we take full responsibility for our work. However, we do not guarantee zero plagiarism for orders placed for editing, proofreading, or formatting. Simply, we do not take responsibility for the work we have not done.
8.3 The client may cancel the order at any point before its completion but charges will apply.
8.4 The client should request a refund in writing. The client may request a refund in messages or emails. A customer may be given a partial refund if not satisfied with the quality of the provided work. In case of false claims, the company reserves the right to approve or reject the refund requests.
8.5 In case of refund requests, the company will investigate the provided reasons thoroughly.
8.6 All refund requests shall be made within 72 hours of the delivery time. No refunds will be approved after 72 hours.
8.7 Once the refund request has been made by the client, he loses the right to use the product. Legal action shall be taken against the client if found using the product.
9.1 At Academic Editors, we ensure to keep our clients updated on all new offers, services, and discounts. Therefore, we practice our right to communicate with our clients via any source.
9.2 The client may contact us if he does not want any promotional messages.
9.3 The client can contact us if the client does not want to receive marketing messages.
10.1 Academic Editors owns the right to change, update, or modify the provisions mentioned above. By using our website or services, you agree to the terms and conditions.
At Academic Editors, we add perfection to your assignments, dissertations, and research proposals through our top-notch academic editing and proofreading services. We are the pioneer academic editors and proofreaders with an experienced team, unmatchable expertise, timely delivery, and uninterrupted support.
Disclaimer: Academic editing and proofreading services are offered merely as an assistance saving academic students and professionals time and effort involved in typical research only available through paid media/libraries and should be used as same.